Email Support
Send us your product, order, shipping, returns, or partnership questions. Our team aims to respond within 24 hours.
hello@ryloma.com →Ryloma Customer Care
Consider Us Part of Your Routine.
Whether you need help selecting a product, have a question about an order, or simply want to understand beauty technology better, our support team is here to help.
Personal Support
Choose the easiest way to reach us.
Thoughtful support should feel as effortless as the products you use. Connect with Ryloma by email, phone, or live chat.
Phone Support
Speak with the Ryloma team for assistance with products, existing orders, or general customer care.
1-289-803-6559 →Live Chat
Live-chat support will be available daily from 8:00 AM to 9:00 PM for fast answers while you browse.
Message Our Team →Contact Ryloma
How can we help?
Complete the form below with as much detail as possible. A member of the Ryloma support team will review your message and respond within 24 hours.
Please include your order number when contacting us about an existing
purchase. This helps our team assist you faster.
Before You Message
Answers to common questions.
These quick answers may give you the information you need right away. For anything else, our team is only a message away.
How quickly will Ryloma respond?
Our team aims to respond to customer inquiries within 24 hours.
Messages sent during especially busy periods may require slightly
more time.
Do you ship across Canada and the United States?
Ryloma serves customers across Canada and the United States.
Available shipping options and estimated delivery times are shown
during checkout.
Can you help me choose the right device?
Yes. Tell us about your beauty or wellness goals, and our team can
help you understand which Ryloma solution may be the best fit for
your routine.
What should I include for an order inquiry?
Please include the name and email used at checkout, your order
number, and a brief description of the assistance you need.
Are Ryloma devices beginner-friendly?
Ryloma focuses on approachable, at-home beauty technology. Always
read the product instructions and safety information before using
a device for the first time.
How do I start a return or exchange?
Contact our support team with your order number and the reason for
your request. We will review the details and explain the next
steps based on the applicable return policy.
Better routines begin with better guidance.
Let us help you explore beauty technology with greater clarity, confidence, and support.
Contact Ryloma